Q1: Are you manufacturer or trader?A: We are a complex of factories and traders.We are manufacture of storage products and consumer electronics.We can provide OEM/ODM order and one-stop service.Q2: Do you offer samples?Yes, of course, we can provide samples to you. We Welcome sample order to test and check quality.Q3: What's your MOQ? Can you accept ODM&OEM?Different model with different MOQ,normally MOQ 20-100pcs, but we also support quality clients with small qty for trialorder. Yes, of course,Welcome to send enquiry with us, Also we have MOQ request for OEM/ODM order. We are very glad to provide customized service for you, including packing, logo, brand, new molds, and so on.Q4: What is your delivery time?A: Sample orders: 5-8 days.Bulk orders: 30-40 days after order confirmed.OEM orders: 40-60 days the whole process from design to produce.Q5:What payment methods do you accept?We can accept many payment methods, such as T/T,L/C,PayPal,Online Bank Payment, VISA, etc. For small orders, usually, 100% by T/T in advance. For big ordres, such as 1000pcs, we can do based on30% advance payment, and 70% balance payment before the delivey.While, for RTS orders, please make payment online.Q6: Do you have any product design patent?Yes, most of the products from our factory are original and private designs, and for most of them, we applied the design patents.Q7: Do you have testing reports and certificates for products?Most of the hot selling models, we have all the necessary and basic certificates and report such as, CE, UN38.3, ROHS, MSDS,FCC□EAC,UKCA,and more.Q8: What's the lead time and production capacity of your factory?For small orders, the lead time is 15 to 30 days. For big orders, the lead time is 45 days. If you have any special lead time request, please check with the sale team.Q9:What warranty does your product have?We provide 1 year warranty service. Once there are any quality problems, we will offer you best solutions accordingly.