Q: Are you a manufacturer or trading company? A: We are a bathroom and kitchen Faucet, Shower&Accessories manufacturer with 15+ years experience.Q: What's your payment term? A: Usually the payment method used by our company is TT, and LC.Q: How about the package? A: Our outer box packaging is kraft cardboard box, the inner pearl cotton protects the product, and the outer box is reinforced with packing tape. We can add wooden pallets or wooden case according to different customer needs.Q: How long is the warranty time? A: 5 years warranty.Q: What's the delivery time? A: Sample production time as fast as 24 hours. Batch orders shipped within 20-35 days depending on your order quantity.Q: If we want to do some customized products, can you produce it? A: Yes ,we are 15+ years experience OEM and ODM service, mainly work with brands of European and south American Middle east ...and keep more than 95% repurchase rate.