1. Are you manufactory or trade company? A: We are direct factory with 1000 square meters and specialized in producing all kinds of sunshade products. 2. Is the pergola and camping tent easy to install?A: We have prepared a manual of installation instructions for pergola and canopy tents. It can be Div and egev to install3. What's the materials of the fabrics? And How long is the warranty period ? A: The fabric materials is 100% polyester base fabric, optional PTFE or PVDF ETFE coated. The period will be 15-20 years and can be extended according to each OEM project. 4. How to place the order? A: Dlosso send us the size of the area or related drawinas or some pictures or tnesite if you can. Then we will make the design and proposal accordingly. After confirm the design and the orice we will orocess me oroducine ana mne snippine5.Are there standard or customized size? A:Yes for pergola/camping tents/big tents/capsule house will have standard size. And customized size will be acceptance. We will assist in designing the drawings according to your site own. For membrane structure project need to be customized.6. What is the payment terms? A: T/T, or pay through Alibaba directly.7. How to place the sample order? A: If you need samples, we can provide according to your request. And you just need pay the cost and the logistics fee for the sample, while the sample cost can be refundable after you place the orders.