FAQ
1.Are you trading company or factory?
We are invested factory with trading company.2.What products does your company supply for kingsteel brand?
1) Control arm and ball joint tie rod end, rack end, linkage.2) Drive shaft, cv joint, and tripod joints
3) Wheel hub, wheel bearing
4) Brake pads, brake shoes, brake caliper ,brake disc
5) Steering rack, steering pump, steering knuckle
6) Shock absorber
7) Engine mount
8) Clutch plate, clutch cover
9) Ignition coil, clock spring ,
10) fuel pump, oil filter, fan belt timing, belt tensioner pully
3.What is the MOQ for each items?
If the items we have stock, there is no limitation for moq, and narmally MOQ as 10pcs is acceptable.4.Do you give any guarantee to your products?
Yes, we have 1years quality guarantee. Only brake pad, brake shoe, fan belt timing belt is gurantee 30000KM.5.How does to control your kingsteel products ?
1.There is advanced equipment,professional and technical workersin the factory.2.Factory will have sample testing on quality before shipment.3.Our QC(QUALITY CONTROL) will check the quality of each productbefore shipment
6. How long for delivery time after pay deposit?
-Usually 20-35 days for production.Some hot sales items have stock.7. Which countries have you exported for kingsteel brand ?
ASIA:Iraq, Lebanon, UAE, Turkey, Malaysia, Vietnam, LAOS, Thailand, Syria, Saudi Arabia, Kazakhstan, Turkmenistan,
Azerbaijan.EUROPE:Russia, lreland, Uk, Poland, Greece.OCEANIA: Australia, Fiji,Kiribati, New Zealand.SOUTH AMERICA:Panama, Bolivia, Peru, Chile, Paraguay, Guatemala, Barbados
NORTH AMERICA : United States, Canada, Mexic, Yamaica
AFRICA:Nigeria, Angola, Ghana, Egypt, Uganda, Burkina faso, Libya , Mozambique
8.What service can you provide if we buy your brand products?
1. you can get gifts according to point redemption you have, like U-disk, watches, clothes, cups, etc.2.Recommend same market customers to buy from you.9.What will you do for quality complaint ?
1.We will respond to customer within 24 hours.2.Our QC will retest the same stock item, if confirmed it is quality problem, we will make corresponding compensation.