Q: Is your company a factory or a trading company?A: We are a manufacturer of digital product. In 2007, we established AVIC Electronic Technology Co., Ltd.Based on our developmentplan, this year, we specially established LEVINKO technology company to focusing on Android all-in-one industry and striving tomakeLEVINKO famous. Our main product is Android all-in-one, digital signage, digital photo frame, video brochure, etc.Q: Do you offer OEM and ODM service?A: Yes, OEM/ODM services are available here. OEM service covers custom logo boot up screen, logo printing, logo printed packingbox etc.ODM service covers customize PCBA development, mold design etc.Q: Do you support sample purchase? What is the minimum order?A: Yes, one sample can be provided first for evaluation. Any quantity is welcome here for non-customized products.As percustomized products, please contact us for further confirmation.Q: What's the lead time for sample and bulk order?A: Sample lead time 3-5 days. And the bulk order lead time 10-15 working days. For customized project, please contact us forfurther confirmation.Q: What is the warranty and after-sales?A: All our products have one-year guarrantee from the shipping date.Our after-sales process:a. Contact our sales management and share the issue photos and videosb. After our engineer's inspection, a solution will be given.About the solutions for the issue:a. Customer can solve it under the technical guidance of our engineers.b. Send spare parts for replacement in freec. Return the unit for repair, customer shall bear the freight returned, and we shall bearthe freight sent after the machine is repaired.Q: What payment method do you accept?A: T/T (Bank transfer), PayPal (6% fee), Western Union, etc.Q: Do you accept door to door shipping service?A: Yes, that's no problem. Also we have favourable price by DHL/UPS/Fedex/TNT, etc.