Q1: Can you offer free samples? A: We will return the sample fee once getting the mass production order. Q2: What is the delivery time? A: Fast delivery in 5 days, up to order quantity. Q3: What are your terms of payment? A: 30% T/T in advance, balance before loading, or LC at sight. Q4: Do you provide custom-made Products service? A: Yes, custom-made is acceptable.Q5: Can I go to your factory to visit? A: Of course, welcome to visit our factory anytime. Q6: What product information do I need to provide? A: Please kindly tell us what steel grade, specification (thickness, length, width), surface treatment requirement you have, and quantities you need to purchase.Q7: It's my first time importing steel products, can you help me with it? A: We will do our best to give the solution and help you with the business. Q8: If products do not comply with the contract demands, what will you do? A: We will compensate the customer for all the loss without any hesitation.