1. Are you a factory ?-yes, we are a real factory with 15 years experiences. We can provide you a directly wholesale price. Besides, you are welcome to take a filed inspection in our factory.2. Do you offer private label or Can I put my own logo on the product ?-Sure we can! Please contact us and talk about your further needs.3. Do your company offer custom package ?- Sure, please send us your artwork. Also we can offer package design service if you need.4. How long does sample take ?- Usually 3-5 days.5. How long does the mold take ?--Standard 7-10days, complicated mold 15-30days.6. What's your warranty ?- All products we offer 12 months warranty. Any questions, you are welcome to contact us any time.7. Why your product price is a little higher than the other supplier?- Please don't only compare the products by specs or descriptions, price is quite different even if they look same : from material, quality, pcb protection diagram ect. Please test our real products. We are helping more and more customers making a greater business. We are confident that TRANGJAN products are very competitive in the market.8. What's your MOQ ?- We can accept small qty, such as 100pcs.9. What's mass production time ?- Usually 10-30 days, it depends on different products.10. Can I do different length and colors ?- Sure, the length and color can be customized.