Q: How can you guarantee the quality?A: We make 3 times full inspection before, during, after mass goods production.1. Before Production----IQC ( Incoming Quality Control)2. During Production----IPQC( In Process Quality Control)3. Finished Production--FQC(Finished Quality Control)Q: What is your After-sales Service?A: Warranty: 12 months (If there is defective in warranty because of the quality, we will offer free replacements to you.)Q: What is the terms of payment?A: We accept T/T, PayPal, Assurance trade, Western union, E-checking, Credit card and L/C.Q: What is the delivery time?A: Normally 5-25 days after receiving your payment. Q: Do you support OEM, ODM?A: Yes, we support customized product. We can print your logo on the product, provide customized gift boxes, and customize someprograms, functions and other features.Q: Are you a factory or trading company? And where is your factory located?A: We are a factory and manufacturer located in Minhang District, Shanghai, China(mainland).