Packing:

Machine packing inside is plastic films and outside is fumigation wooden case. Our wooden case is very strong,it can bear long time shipping on the sea. And machine with preservative film, it can stop the salt sea water enter into the machine and make the machine corrosion.

Delivery:

For machines are big and heavy parcel, and different country with different delivery cost,so we suggest below delivery solution:1. Over 1CBM or 100KG, we suggest send by Sea. 2. Below 1CBM or 100KG, we suggest send by Air. 3. Below 0.5CBM or 50KG, we suggest send by Express.The price show on our website just the machine EXW price, please contact us for confirm delivery cost before youplace order.

Jierui Industrial Equipment (Dongguan) Co., Ltd. has been committed to the research and development, production and sales of storage machinery and equipment Since its establishment in 1998.We are specialized in designing and manufacturing electronic moisture-proof cabinets, drying boxes, vacuum glove boxes, safety cabinets, laboratory cabinets and other industrial production machinery and equipment for more than 20 years.We welcome both new and regular customers at home and abroad to visit us and cooperate with us to achieve mutual profits and create a better future. We are convinced that your partnership with us can help your business scal.

Q: Are you trading company or manufacturer ?A:Yes, We are factory, all machine is made by ourself and we can provide customizeservice according to your requirement. Q: Can you guarantee your quality? A: Of course. We are the manufacture factory. More importantly, we put a high value on our reputation. Best quality is ourprinciple all the time. You can be assured on our production completely. Q:What should I do if we are not able to operate the machine when we receive it? A:Operation manual and video demonstration sent along with the machine to give instructions. Besides, we have professional after-sale group to customer's site to solve any problems. Q: How could I get the spares on machines? A: We will send extra sets of easy broken spares and accessories etc. Non-artificial damaged spares will be sent freely and shipping free during 1 year's warranty. Q: Is there any installation direction after we received the machine?A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation and packing production in time. Q: Is there any ensurance to guarantee my order from your company?A: We are an onsite check factory from Alibaba, and the quality, delivery time, your payment are all ensured by Alibaba trade assurance.The machine will have two years warranty. During the warranty year if any of the parts broken not by man-made. We will free charge to replace the new one to you . The warranty will begin after the machine send out we received the B/L .

Pre-sale services:

1. Providing professional technical support.2. Send the product catalog and instruction manual.3. If you have any question PLS contact us online or send us email, we promise we will give you a reply at the first time!4. Personal call or visit are warmly welcome.

Sale of services:

1. We promise honest and fair, it's our pleasure to serve you as your purchasing consultant.2. We guarantee punctuality, quality and quantities strictly implement the terms of contract.

After-sales service:

1. Where to buy our products for 1 years warranty and life long maintenance.2. 24-hours telephone service.3. A large stock of components and parts, easily-worn parts.