Q: Are you a factory?A: Yes, we are a factory, and we welcome customized services and accept sample orders. Q: Where is your factory located?A: Our factory is in Guzhen Town, Zhongshan City, Guangdong Province, China.Q: How long is the production time?A: Production takes 5-30 days after payment. Q: What are your trade terms?A: We offer FOB, EXW, and DDP terms. Q: How do you ship the goods?A: Our factory will use carton, foam, and wooden frames to make the lighting packaging transportation stronger. We offer both air and sea shipping options. Q: How do I place a customized order?A: Our engineers will create a drawing based on your concept. After you review and confirm the sketch, we’ll produce a model and sample. Once approved, we will proceed with full production. Q: Do you provide a warranty for your products?A: Yes, we offer a 3-year warranty on our products.