1. What's your MOQ?DIffernet item MOQ differ, please consult with inquiry or contact our Trademanager2. How long is your delivery time?Generally, It is 4~8 weeks 3. What is your terms of payment?100% Payment before shipment5. How can I place the order?Your inquiry->Quotation->Confirm the price & leadtime & Payment terms etc.->Seding PI for approval ->Customer make payment via T/T->Production/Packaging/Inspection ->Inform the shipping cost->Customer pay for the shipping cost via T/T ->We'll ship the package and let you know tracking# or B/L.->Package received and feel free to tell us your comment. 6. Do you inspected? How?Yes, each step of production and finished product will be carried out inspection by QC before shipping7. How to contact?What weight are you considering?Weight is the main criterion when selecting the appropriate lift. The weight of the luminary plus the weight of any accessories must be taken into account. Never exceed the lifting capacity of the lift and always ensure at least 40% of the rated load is suspended from the lift to maintain tension on the suspension cables. See catalog for guidance.How do you define the lowering distance ?The lowering distance is the second most important criterion to consider, it can be set and programmed to a safe and comfortable level via the RCU. The distance can be adjusted or changed at any time during the life of the lift.Why does the shape and design of the luminary matter?Shape and design of the luminary determines if a single or dual suspension wire lift is required. Single suspension wire lifts are most suitable for highbay and pendant style luminaries and offer greater lowering distances.When do I need multicontact Lifts?For DALI, emergency power supply or other applications REEL TECH multicontact Lighting-Lifts are available. Beside the main light circuit there are 4 additional auxiliary contacts. Separate power supplies for the motor and the main lamp allow external dimming and Integration into safety switching concepts.