Q1: What are payment terms for new customers?A: Usually trade assurance, optional will be credit card, visa,E-checking, western union or T/T. Q2: What about the lead time?A: 3-5 days for trail ordre and 10-15 days for mass. Q3: How do you ship the goods and how long does it take to arrive?A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Ship air to door takes around 15 days. Q4: Can I print my logo on the fixture and package ?A: Yes, NO MOQ to print logo on fixture and package. Q5. Any certifications for your products?-- CE,ROHS, PSE,Reach, UKCA etc ,so they can be sold to worldwide safely! Q6. How to proceed an order for led light?A: Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Finally, we arrange the production. Q7: How do you ship the goods and how long does it take to arrive?A: Small order would be ship by International Expresses (3-7 days) or International logistics parcel (15-20 days). Bulk order would be ship by Airline (5-7 days airport to airport) and sea shipping (20-40days DDP) Q8.How do you make our business long-term and good relationship?-1.competitive price to make win-win-2. keep Secrets for our all cooperative Customer-3. Send new replacements with next order for any defective.