1. What is the delivery time ?A: 15 days for the standard color and 35 days for the customized. It depends on the details.2. What about your package?A: Using four steps of package, your goods are given an all-round protection regardless of the cost.We have been exporting lots of products to overseas, not any client makes complain about the package.3. What is your payment items?A: Normally we accept 30%~50% of total amount by T/T as deposit and balance before delivery. If you have any other suggestion, pealse contact with us.4. Can I come to your factory before I make the order?A: Of course. We'd love to have you come. Our factory located in Guangzhou Liwan District, having a good transportation. If you like, we would like to pick up you to our factory.5. Can I get a free sample before ordering?A: We would like to provide sample before your ordering but not free. After you make order to us, the money will reture to you. It is a good way to show the sincerity for both of us.6. How can I konw the price exactly?A: The price is based on your specific requiremeny, it is better to provide the following information to help us quote exact price to you.(1) Official drawing of windows&doors to show us the dimensions, quantity and types;(2) The color the frame and also the thickness of the profile you would like to choose;(3) Type of the glass: single or double glass, laminated or Low-E glass, others;(4) Any other your personal requirements is also needed.