Q1: Are you a manufacturer or a trader?A1 We are manufacturer. We have confidence of both the quality and price. Welcome you to visit our factory. Q2: What's your payment term?A2: Western Union, T/T, E-checking, Credit card,Cash. RMB, Wechat, Alipay, Moneycram, L/C etc. Q3: What's your machine voltage?A3: We can customize the voltage as your request. Like 110v/220/380V/415V,single phase/three phases. Q4: What's your after-sales service?A4: All machines has one year warranty service, any parts damaged (except easy wearing or electronic parts used over 3 months) can be claimed from us.So please feel free to contact with us. Q5: How to install the machine?A5: The normal machines are already installed before deliver.So after receiving the machine,you can directly connect to the power supply and use it. We may also send you the manual and operating video to teach you how to use it. For bigger machines,we can arrange for our senior engineers to go to your country to install the machines.They can give you technical training. Q6: Why can I trust you and place order with you?A6: Our company has more than 20 years making machines experience, so far we have served more than 2000 clients from more than 30 countries/areas. we have a large mechanical equipment mall and a strong professional technical after-sales service team. we are pragmatic and innovative ,creating high-quality products ,MINGTENG offer complete solution for More than 200 shoe factories with comprehensive one-stop procurement services.