1.Are You factory or trading company? Where's your factory location?We are a manufacturer with a history over 16 years and have realized one-stop service for design, manufacture, installation,debugging and technical training in the construction machines industry. We are located in Zhengzhou city, Henan province. 2.Can you customize it?Yes, we can. ODM & OEM orders are welcome. 3.How long is your warranty?18 months since the clients get the cargo. Related accessory and tools shall be packed together with the machine. 4.How long is the delivery time?Around 3~7 days after payment confirmed. 5.Do you arrange shipment for the construction machine?Yes, we do. For FOB or CIF price, we will arrange shipment for you. For EXW price, we will assist you in arranging shipment. 6.How to pack the products?We do export standard package or as per customer’s requirement. 7.How to guarantee the quality and operation before loading?We have our own quality control department and have advanced quality control system while from raw material to finished products.All the machines shall be 100% checked and tested before delivery.