FAQ

Q: What is the MOQ limit（Minimum Order Quantity）？A: For custom products, MOQ is 2000 pcs. You can order 1 or 2 pcs as sample.Q: What about the lead time？A: If the product is in stock, it'll take 1-3 days. Or it will take 7-15 days to produce.Q: What is the payment terms？A: For small order, we require 100% T/T or PayPal in advance. For bulk order, we require 30% in advance, balance before shipment.Q: How can I pay？A: We accept T/T or Wire transfer, Pay Pal, Western Union.Q: How do you ship the goods and how long does it take to arrive？A: For small order, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. For bulk order, airline and sea shipping are supported.Q: If received the wrong /damaged /bad quality products？A: Please contact us immediately, we will reply in 1 working day and provide a solution in 3 working days

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