1:Are you trading company or manufacturer? A:We are a professional manufacture with 7 years of history. We can provide youdiversified solutions. 2:When can we receive the quotation? A:We will reply you the day you inquiring. If not, we will inform you the time by e-mail or phone. 3:Can we have free samples?A:After the confirmation of price, we will make samples as per your demands. The sample will be charged according to the specificrequirement.4:How long can we receive the samples? A: Usually, the sample time is 4-6 days, and the delivery time is 3-5 days. 5:Which are your cooperative companies? Who will pay the freight? A:We are cooperating with EMS, DHL, UPS, OCS and Fedex. The freight should be paid by the by customer.6: Can we have logo printed? What are you printing methods? A:Yes. We have screen printing, laser engraving, bum printing, bronzing and hot sliver. 7:What kind of format do you accept for printing? A: PDF, AI, WORD, JPG and EXCEL 8:Can you design for us? A:Yes. We can design based on your requirements or recommend products we have.