Q: What is your manufacture time?A: 25-35 days depends on deposit received and customer drawing signature.Q:What is your payment terms?A:Normally, 30% - 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.Q: Do you accept customized designs and size?A: Yes, sure. The design and size all are according to clients’ customized choice.Q:Will we need to install the glass (onsite glazed) or do your windows come with the glass installed?A:We will install glass at factory based on windows/doors dimension to make sure they can be safe during transportation and will be easy for our buyers to install the whole windows/doors on site. Onsite glazed are recommended for big sized products.Q: What if there is a quality problem?A: We will take responsibility to evaluate the problem. If it is caused by our mistake, we will refund your money or send our technicians to check for you.If you have any further question, please don't hesitate to CONTACT US or SEND MESSAGE to get more detail information.