Q1.Are you trading company or a manufacturer ?A:Yes, we're the professional manufacturer of shower enclosure.Q2.How to choose the suitable products?A: We will recommend the most suitable products as per prefessional experience after we know your product requirement. We will offer good suggestions for reference.Q3.Do you have manual or operation video to know more about products?A: we have English manual and video to teach you how to install and operate products.Q4. How about the package?A: We adopt super package which is fully enclosed inside, can well protect the goods, and we normally use pallet for easy load and unload. Wooden case& frame, corner protector also can be offered etc upon your request.Q5.When we can expect the delivery?A:We will usually send out products about 1-3 days,most of our products are in stock or it is 3-7 days if the goods are not in stock.We ship products with fast delivery. Will send track number after we deliver machine.Q6.How to solve the problem if there were some parts broken?A: Please take the picture to show the broken parts or show a small video to check.We will provide online services.If any defect is confirmed to be caused by us, replacement or repair parts will be sent in the next order. Q7.Is there any installation direction after we received the products?A: Yes, we have a professional technical team and warm after service. We will solve any problem you meet during the installation in time.Q8.Is there any ensurance to guarantee my order from your company?A:We are an onsite check factory from Alibaba, and the quality, delivery time, your payment are all ensured by Alibaba trade assurance.