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Q1: Is your company a factory or a trading company? A: HD is a hardware manufacturer integrating R&D, production and sales. Founded in 1982, our factory is located in Qingyuan city,southwest of China. Welcome to visit our company when you come China.Q2: Can you help me design the product? A: Of course, we are able to provide OEM/OEM service to our customers to get the best solution for their market.Q3. About transaction term?For orders with quantity below 100pcs, we only supply in EXW, for quantity over 100pcs, EXW and FOB is available.Q4.How to guarantee your quality? From raw material purchasing to shipment, 35+QC will check our product in each operation process to ensure our quality. We believe every products can find its way home. Only good products can make us established a long cooperation.Q5.Do you provide samples? Is it free or extra?We are always glad to provide samples, and costs will be further quoted depending on qty and delivery address. Free or extra,negotiable.