Q1. When can I get a price?We usually quote within 12 hours after we get your inquiry.Q2.How about the warranty?All goods have 1 year warranty.Q3:What about the delivery time?Normally in 3 Week.Q4:What about the shipment?We can arrange shipment by DHL, FedEx, UPS,TNT, EMS with competitive price, of course, customers can also use their own freight forwarders.Q5:How about the terms of payment?Generally through T/T, Paypal and Western Union also accept.Q6:Are there any discounts available for bulk purchases?Absolutely,we value our customers who buy in bulk and offer competitive pricing for large orders. The discount rate depends on the quantity ordered. Please contact our sales team to discuss your specific needs and we'll provide you with a tailored quote.Q7:How can I track my order once it has been shipped?Transparency is key in our operations.Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your package's progress on the carrier's website. Should you have any issues with tracking or need further assistance, our customer service team is always ready to help.Q8:Can I modify or cancel my order after it has been placed?We understand that circumstances can change. If you need to modify or cancel your order, please inform us as soon as possible.Changes can usually be made without issue if the order hasn't entered the production phase.However, once production has started or the order has been shipped, modifications or cancellations may not be possible.Q9:Do you offer any post-purchase support?Absolutely. Our commitment to you doesn't end with the sale.If you have questions about using the product, need troubleshooting advice, or have any other concerns, our customer service team is here to assist you.We want to ensure that you're fully satisfied with your purchase.Q10:What happens if the product arrives damaged?We take great care in packaging our products to prevent damage during transit.However, accidents can happen.If your item arrives damaged, please notify us immediately.We will require photos of the damage for documentation purposes.Once confirmed, we will either replace the damaged item or issue a full refund, depending on your preference.Q11: Do you have a minimum order quantity (MOQ)?The MOQ varies depending on the product. Some items may have a lower MOQ to accommodate smaller businesses or personal projects, while others may require a higher volume due to production costs. If you're unsure about the MOQ for a particular product, please ask our sales team.Q12:How do you handle confidential information?We take confidentiality very seriously. Any sensitive information shared between us is protected under strict non-disclosure agreements. You can trust that your business details, product designs, and personal information will be kept secure. We are eager to collaborate!