Q1: How many years for warranty can you provide? A1: Normally 1 year. Can be longer but price should be modified. Q2: How long canI get reply? A2: Within 24 hours. Chinese working time 9:00-18:00 Monday-Friday online service to help you solve problems.Alsoreply by phone is possible at night time and weekends. Q3: What shall we do if we find any item missing or defectiv afterreceiving the goods? A3: Please contact us ASAP, we will check it and offer the best solution according to the situa Q4: Is it possible to customize the LCD modules?A4: Yes you could let us know the concrete requirements then we will design and confirm with you.Q5: Is it possible we appoint the delivery agent?A5: Yes. Except the couriers we mentioned, we could use others as your requirement.