1.Q:Are you a factory or trading company?A: We are a factory, and also trading company.2.Q:Where is your factory located? How can I visit there?A:Our factory is located in Baoji City, Shaanxi Province, China, about 2 hours train from Xi'an. All our clients, from home orabroad, are warmly welcome to visit us!3.Q:How long is the production time ?A: When item in stock, it will be send within 5 days after the payment received, when item is not in stock, it will take 15-35days for production.4.Q:How does your factory do regarding quality control?A:Quality is priority. Hanz people always attach great importance to quality controlling from the very beginning to the very end.5. Q: How could we trust you ?A: We aim to build long term cooperation with each customer. Alibaba trade assurance is the first choice for the order. It can keep your payment safe until you received the products, and signed the receivement on Alibaba.Payment terms* 1. Sample order: west-union, Paypal, Escrow and T/T100% are accepted.* 2. Big order: 50% prepayment and 50% payment before shipping. Our Service* 1. Competitive price. * 2. Our strengths over other suppliers.* 3. Reliable quality on the base of the same price.* 4. 100% Timely delivery as your as your requirements.* 5. Professional service to cut much purchasing costs down.* 6. We offer discount for old customers* 7. We do our best to meet the requirements of customers.* 8. Faced with problems related with products,please feel free to contact us.We will try our best to help you.