Q1: Are you a factory?A: Yes, we are engaged in R&D, producing and selling dash cam kits as a leading professional manufacturer from Shenzhen,China since 2016.Q2: What’s your terms of packing?A: In general, we pack our goods in neutral white boxes. We can also make customized boxes as your requirement when the order is up to MOQ.Q3: What is your terms of payment?A: T/T, paypal,Western Union payment with FOB, MoneyGram or EXW can be accepted too.Q4:Delivery time?A: Generally, the sample order is 2 to 3 days after payment confirmed, the bulk order is 3 to 15 working days according your reference.Q5:Can you produce according to the sample?A: We can produce by your samples or techinical drawing.Q6: What’s your sample policy?A: The samples are not free, the cost of samples and shipping should be charged by you.Q7:Warranty policy?A：Warranty:13 months warranty with free replacement if product quality problem.Forever repair service,free charge on first year.Q8:How can we guarantee quality?A:All order would be tested before shipping.Half-product inspection+pre-delivery aging test+final inspection.